Privacy Policy

1. Information we collect

Personal information

We may collect personal information that you voluntarily provide when you make an enquiry, complete a form, or otherwise engage with us through the website. This may include your name, email address, phone number, address and details about your project.

Sensitive information

We generally do not collect sensitive information (such as information about your health, racial or ethnic origin, political opinions, religious beliefs or sexual orientation) unless you provide it voluntarily or it is required by law.

Non-personal information

We may also collect non-personal information automatically as you navigate the site, such as your IP address, browser type, operating system, access times and the pages you view.

2. How we use your information

We may use the information we collect to respond to your enquiry and follow up with you, to provide and improve our website and services, to understand how our website is used, and to meet our legal obligations, resolve disputes and enforce our agreements.

3. Sharing your information

We do not sell, trade or rent your personal information. We may share it only with trusted service providers who help us operate our website and business (provided they keep it confidential and comply with the Australian Privacy Principles), where required to comply with the law or protect our rights, property or safety, and as part of any merger, acquisition or sale of our business assets. We may also share limited technical information with analytics and advertising partners such as Google and Meta, as described in section 5.

4. Hosting and data security

Our website is hosted by Webflow, Inc. As part of delivering and securing the site, Webflow may process limited technical data such as your IP address and browser type. We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

5. Cookies and analytics

Our website uses cookies and similar technologies. Some are essential cookies required for the site to function, provided by our hosting platform. We also use Google Tag Manager, Google Analytics and the Meta Pixel to understand how our website is used and to measure the effectiveness of our advertising. These tools collect information such as your IP address, browser type, the pages you view and how you interact with the site. We do not intentionally send names, email addresses, phone numbers, enquiry messages, budget selections or any other contact form responses to these analytics platforms.

Google and Meta process this information partly for their own purposes and may store it on servers located overseas, including in the United States. You can learn more in the Google and Meta privacy policies. You can set your browser to refuse cookies or to alert you when a cookie is being sent, and you can opt out of Google Analytics using Google’s browser opt-out add-on. Where the law in your location requires consent for any of these technologies, we will seek it.

6. Third-party links

Our website may contain links to third-party websites. We do not control and are not responsible for their privacy practices, and we encourage you to review the privacy policy of any website you visit.

7. Your rights

Under the Privacy Act, you may request access to the personal information we hold about you, ask us to correct information that is inaccurate, or ask us to delete information where appropriate. To exercise these rights, please contact us using the details below.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post any changes on this page.

9. Contact us